Switching Home Care Providers

Reasons to Switch Home Care Providers

Quality of Care

If you're not receiving the level of care and attention you deserve, it may be time to switch to a provider that prioritises quality and individualised care plans.

Compatibility

Your needs and preferences may have evolved over time, and you require a provider who aligns better with your lifestyle and expectations.

Reliability

Consistency is crucial in-home care services. If your current provider is frequently understaffed or unable to meet your scheduling requirements, it's worth exploring alternatives.

Range of Services

Perhaps you require additional services or specialised care that your current provider cannot accommodate. Switching to a provider with a broader range of services ensures all your needs are met under one roof.

Key Steps to Switch Providers

Find a Suitable Provider

Research and identify a home care provider that meets your criteria for quality, reliability, and compatibility. Halo Care Services prides itself on its exceptional reputation and commitment to client satisfaction.

Give Notice to Existing Provider

Notify your current provider of your intention to switch. Check your existing agreement for any notice requirements and adhere to them to ensure a smooth transition.

Contact MAC for a New Referral

Contact My Aged Care (MAC) to obtain a new referral for home care services and provide to Halo Care Services.

Sign New Agreement

Once you've chosen Halo Care Services as your new provider, our team will guide you through the assessment process. We'll work closely with you to understand your needs, preferences, and any specific requirements.

Commence Services

Once all paperwork is complete and agreements are signed, we'll promptly commence our services. Our dedicated caregivers will ensure you receive the highest standard of care in the comfort of your own home.

TESTIMONIALS

Hear from some of our clients

Halo Care Services has truly transformed my life with their exceptional home care package services. Thanks to their dedicated team, I've experienced a significant boost in my independence. The personalized care and support I receive have allowed me to confidently navigate my daily life. I am grateful for the positive impact Halo Care Services has had on my well-being. Highly recommended for anyone seeking reliable and empowering home care solutions

Ruth

Tarneit

I am grateful for the care provided by Halo Care Services. The delicious halal meals have not only met my dietary preferences but have also exceeded my expectations. Additionally, my Support Worker has been a true blessing, offering culturally sensitive and personalised care that has greatly enriched my daily life. Thank you, Halo Care Services, for the outstanding support and attention to detail.

Hatun

Meadow Heights

Working with Fiona from Halo Care Services has been an absolute blessing for me. Her professionalism, compassion, and personalised approach have made a significant positive impact on my life. Fiona goes above and beyond to ensure my home care package meets my specific needs, providing invaluable support. I wholeheartedly recommend Halo Care Services, especially with outstanding Case Managers like Fiona on your team.

Connie

Reservoir

I am incredibly pleased with Halo Team's responsiveness to my parents' needs. Given my busy work schedule, I required a service that could effectively and resourcefully address my parents' needs. The team demonstrated remarkable resourcefulness, exceeding my expectations and making it easier for me to navigate my time constraints. I am truly delighted with the quality of care and support they offer. Thank you, Halo Team!

Patrick

Northcote

I absolutely love working for Halo Care Services! From the dedicated Case Managers to the efficient Schedulers and supportive Senior Managers, the culture of teamwork and support makes my job as a Support Worker truly fulfilling. The comprehensive support and training I've received have given me the confidence to provide the best care for our valuable consumers. It's a pleasure to be part of a team that genuinely cares about both its employees and the people we serve.

Joy

Support Worker

Aged Care Services

Are you considering switching your home care provider?